Welcome to Shiv Trading Company, a retailer specializing in a wide range of electrical products including Schneider, Anchor, Siemens, Finolex, RR, Polycab, and L&T brands. Our product categories include contactors, MCBs, panel fans, push buttons, elements, connectors, MCCBs, switch sockets, foot switches, limit switches, proximity sensors, overload relays, fuses, indicators, LED lights, relay sockets, timers, and SMPS power supplies. We are committed to protecting your privacy and ensuring that your personal information is handled securely.
-
Information We Collect
We collect personal information that you provide to us when you make a purchase, register on our site, or contact us for customer support. This information may include:
Contact Information: Name, email address, phone number, and mailing address.
Order Information: Product details, purchase history, and payment information.
Technical Information: IP address, browser type, and browsing behavior.
-
How We Use Your Information
We use the information we collect for the following purposes:
Order Processing: To process and fulfill your orders, including delivering products, handling returns, and managing customer service inquiries.
Customer Support: To respond to your queries and provide support related to your orders or products.
Marketing and Promotions: To send you updates about our products, special offers, and promotions, provided you have opted in to receive such communications.
Website Improvement: To analyze and improve our website’s performance and user experience.
- Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are contractually obligated to protect your information and use it only for the services they perform for us.
Legal Requirements: We may disclose your information if required by law or in response to legal requests or subpoenas.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
- Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure servers, encryption technologies, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
- Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction: You may request access to or correction of your personal information by contacting us at shivtradingco15@gmail.com.
Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in each email.
Deletion: You may request the deletion of your personal information, subject to certain exceptions, such as legal or contractual obligations.
- Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
- Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or to resolve disputes. When your information is no longer needed, we take steps to securely delete or anonymize it.
- Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Address: 1D/74 NIT, Faridabad-121001, Haryana
Phone: +91-7988035455, +91-9896186161
Email: shivtradingco15@gmail.com
Thank you for choosing us. We value your privacy and are committed to protecting your personal information.